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ICM handbook
This high quality, 200 page, A4 Full colour publication is a must have for every Company and Credit Individual.
Topics included
- Credit Control - A brief background on credit as well as the credit manager and the credit department.
- Credit Management & Beyond - Working capital, contract and billing, customer service, accounts receivable and accounts payable, consultancy, professional services and litigation.
- Credit Policies and procedures - The value, development and management of a credit policy and an example of the layout of a credit policy.
- Credit Applications - A sample layout of a credit application with its relevant information and legislation requirements as well as credit services information including effective billing practises, improving your business credit rating and profiling to improve new account growth.
- Credit Management - This chapter includes the South African Credit Information system, the credit manager, innovation in credit management, effective measuring tools, scorecards and much more.
- What credit practitioners need to know about financing your debtors, securities and obtaining securities in a commercial credit environment.
- Collections - Covers issues including the legal route in late stage collections as well as outsourcing late stage collections.
- Legislation - Provides an overview of:
- Guides to the National Credit Act
- Companies Act
- The Liquidation Process
- Close Corporation Act
- Consumer Protection Bill
- Promotion of Access to Information Act
- Recruitment - Getting the most out of your employee’s, succession planning, addressing poor performance as well as important information to legislation.
- Education & Training - Credit education, training and development.
Prices
- Soft cover = R199 incl Vat.
- Hard cover = R229 incl Vat. (Limited stock).
For a limited time we are dropping the price with R20 per copy for each ACCA member
- Soft cover = R179 incl Vat. (ACCA Members only)
- Hard cover = R199 incl Vat. (ACCA Members only)
To order, please contact Cindy Parvess.
The ICM is also available on facebook.